Returns & Exchanges
At Fang Oral Care, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and unopened products. Please note that for hygiene and safety reasons, used oral care items cannot be returned unless they are defective.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the request process.
Package Your Items
Securely pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing